Author Archives: Elite Hotelier

Cringeworthy Menu Descriptions at a Restaurant Near You!!

If you are anything like me, you always look at restaurant menus with interest.  Is that the hospitality manager in me or just my stomach talking? Well, the truth is probably a little of both… It’s worse if I am on vacation, as the most important decision of the day is where to go for […]

New Life for Abandoned Hotels?

Continuing our series of articles about abandoned hotel and resorts (see our earlier posts – The Incongruous Idea of Abandoned Hotels… and Abandoned Hotels – Part 2, to follow are some hotels that were abandoned but now show signs of life, either as new attempts to get the properties up and running or re-purposed as […]

Are Opinions Worth Listening to?

Throughout my life I have been known to have an opinion about almost everything! I guess that’s the way I was brought up, to speak my mind, and I have done that even when my opinions have not been sought or when they can be construed as being somewhat controversial. In the oh so ‘politically […]

Instagram worthy Hotel Rooms around the Globe…

The internet abounds with photos of hotel rooms, both good and bad, but the game changer most definitely has been Instagram. It seems that no weekend break or holiday of a lifetime is complete without a myriad of photos of your bed, bathroom or view from the balcony – all with an excess of hashtags […]

Who’s in charge?

  Having worked in all kinds of environments and cultures, I am constantly fascinated by the comments I see from guests about their hotel stay. Here are some odds and ends from the daily routine of a typical resort operation – unbelievably, they are all real comments!   The weather: – “your brochure sells sunshine. […]

“I’m Motivated!” and other Words and Phrases you Need to Banish from your Next CV!!!

If you are about to update your resume/CV, now is the ideal time to remove and replace all the banal, cliched and mind-numbing expressions from this important document. Yes, with so much formality in a CV it can be hard to avoid all the dumb and meaningless phrases and expressions, but spare a thought for […]

Hipster Culture is Killing the Hospitality Industry!

According to the dictionary, a hipster is a usually ‘a person who is trendy, stylish, or progressive in an unconventional way; someone who is hip’. The hipster subculture is stereo-typically composed of young adults who reside in gentrified neighbourhoods and are broadly associated with indie lifestyles, non-mainstream fashion, hold pacifist and green views, are often […]

Dreamtime (not a Movie) or a Real-Life Documentary…

Sometimes one comes across candidate emails and resumes and you have to sit back, take a deep breath and wonder if they are part of the real world or live a fictitious life in a parallel universe. It is amazing to see how many people are living a life of ignorance or are completely out […]