Author Archives: Elite Hotelier

Hipster Culture is Killing the Hospitality Industry!

According to the dictionary, a hipster is a usually ‘a person who is trendy, stylish, or progressive in an unconventional way; someone who is hip’. The hipster subculture is stereo-typically composed of young adults who reside in gentrified neighbourhoods and are broadly associated with indie lifestyles, non-mainstream fashion, hold pacifist and green views, are often […]

Dreamtime (not a Movie) or a Real-Life Documentary…

Sometimes one comes across candidate emails and resumes and you have to sit back, take a deep breath and wonder if they are part of the real world or live a fictitious life in a parallel universe. It is amazing to see how many people are living a life of ignorance or are completely out […]

Hotel Consolidation Continues Unabated – but who gains from the creation of a hospitality oligarchy?

It seems that the hotel industry consolidation which started several years, is likely to gather pace, despite the fact that takeover targets are becoming harder to find. It would probably take the entire article to list all of the mergers and acquisition from the past few years, but some of the major ones include: – […]

Passion versus Profit?

When coming back from a well-deserved holiday, have you ever asked yourself, what are the moments you remember and what are the moments you would rather forget? Let’s start with the memorable moments: A reasonably pleasant flight on Qantas.  Very little can go wrong with a self check-in these days – contact with humans is […]

Hotels made Famous by Celebrity Deaths…

  Given the nature of the hotel business it is only normal to expect that we might have the discomforting experience to occasionally come into contact with death… Deaths in hotels occur for a variety of reasons and largely go unnoticed, but once in a while a celebrity is involved, it hits the headlines and […]

Successful Telephone Interviewing – 101!

Telephone interviews are still very common when it is not easy or practical for a face to face interview for some reason.  They are very much the same as having a face to face interview but there are subtle differences that you need to be aware of to make a good impression. Some of these […]

Hospitality on Tracks…

Living in Australia one is always tempted “to do” the once in a lifetime train trip with the world’s longest train ride from Sydney to Perth or vice versa. 3 nights 4 days (65 hours) on a train crossing the continent and clocking up 4352 km. Well, it might not be everybody’s idea of a […]

Happy Chinese New Year 2019! – Year of the Pig

Chinese New Year starts on February 5th of 2019 and is the Year of the Pig. The Chinese New Year, also known as the Lunar New Year or the Spring Festival, marks the first day of the New Year in the Chinese calendar. Traditional celebrations usually occur from Chinese New Year’s Eve, which falls on […]