Category Employers

Are Opinions Worth Listening to?

Throughout my life I have been known to have an opinion about almost everything! I guess that’s the way I was brought up, to speak my mind, and I have done that even when my opinions have not been sought or when they can be construed as being somewhat controversial. In the oh so ‘politically […]

“I’m Motivated!” and other Words and Phrases you Need to Banish from your Next CV!!!

If you are about to update your resume/CV, now is the ideal time to remove and replace all the banal, cliched and mind-numbing expressions from this important document. Yes, with so much formality in a CV it can be hard to avoid all the dumb and meaningless phrases and expressions, but spare a thought for […]

Dreamtime (not a Movie) or a Real-Life Documentary…

Sometimes one comes across candidate emails and resumes and you have to sit back, take a deep breath and wonder if they are part of the real world or live a fictitious life in a parallel universe. It is amazing to see how many people are living a life of ignorance or are completely out […]

Successful Telephone Interviewing – 101!

Telephone interviews are still very common when it is not easy or practical for a face to face interview for some reason.  They are very much the same as having a face to face interview but there are subtle differences that you need to be aware of to make a good impression. Some of these […]

Future hotel trends…innovation or more marketing spin?

During the last quarter of the year we are inundated with predictions regarding the next & newest trends in hospitality for 2019. These predictions are always a good yarn and interesting to read, particularly if you keep them and see what really happened 12 months down the line… The usual suspects include the impact of […]

Employers – 6 tips to get the best from your Online/Video Interviews

With all the various video messaging options available these days via computers and smart phones (Messenger, WhatsApp, WeChat, Snapchat, Facetime, Zoom and more), online/video calls are becoming mainstream and accessible to all, so can form a useful addition to your interview and selection process. Skype is still often the first choice for businesses looking to […]

Fresh talent, where are you?

Where are you, the talent of the future, the creative Pastry Chef, the out of box thinking chef or the hotelier that is more than just a number cruncher? Looking back over the past few years I can’t get past the thought that we are lacking fresh new talent, in particular in the culinary area. […]

The Restaurant and Hotel Guests from Hell!!

The internet loves a horror story. The pages of the Daily Mail are full of stories about our industry and the problems encountered on a seemingly hourly basis! Rude staff, foreign object in meals, woeful restaurant hygiene, bed bugs, why you should unpack your luggage in the bathroom (yes, really!) and many more… If you […]