Category Misc

Chinese New Year 2018 – Year of the Dog.

The Chinese New Year period in 2018 runs from Friday February 16, 2018 (New Year’s Eve) The Chinese New Year, also known as the Lunar New Year or the Spring Festival, marks the first day of the New Year in the Chinese calendar. Traditional celebrations usually occur from Chinese New Year’s Eve, which falls on […]

There is a new wind blowing – perhaps a cold breeze of change?

It looks like a new era is fast approaching in the hotel industry and this has worrying implications for professional hoteliers, General Managers in particular… The purchase and acquisition of a number of medium sized international hotel companies by the industry megaliths over the past 18 months has resulted in an unprecedented consolidation in the […]

Imagine… A Day Without a Mobile Phone…

Modern convenience? evil necessity? cancer threat? explosive in our pocket? money maker? baby sitter? GPS? computer? TV? movie theatre? music machine? Or what? The mobile phone has become a part of our life, and for many, has taken on a life within their life. Imagine, a mobile phone free day once a year, a month […]

Hospitality Trends for 2018… what’s really going to happen!

  As the end of one year finishes and another new year begins, I eagerly wait for the avalanche of articles on the trends and predictions for the year ahead. I optimistically read each article with an open mind and absorb the wisdom of these writers and influencers, product pushers and visionaries, as they gaze […]

Gaining and Giving respect… in an industry that offer so many opportunities

I recently read an article that evaluated the job requirements for positions in various industries and to my surprise the hospitality industry is still considered to be in its infancy. Much has changed since the 70s and 80s when it was commonplace to move from a dishwasher to a General Manager and if you were […]

7 Ways Not to Handle Negative Social Media Feedback in the Hospitality Industry…

As if you needed reminding, social media in its various forms pervades the whole of our business and personal lives. The channels are seemingly endless – Facebook, Twitter, Instagram, Snapchat, LinkedIn, together with the many review style websites that directly address the hospitality business such as TripAdvisor, Zagat, Yelp, Dimmi, Zomato and many more… More […]

Dear Applicant…

In my quest to make our industry a better place and following some recent (and more frequently occurring) signs of inaccuracy in candidate resumes and applications, I have written an open letter, pleading for applicants to read and react…Potential employers might also take note for future reference! Dear Applicant Thank you so much for sending […]

Drink these wines at your (financial) peril!

Just in case there is one of these bottles hidden in the depths of your cellar somewhere, here are a few of the world’s most expensive bottles of wine … 1992 Screaming Eagle $ 80,000 At auction in ‘Napa Valley 2008’, a charity event, a lot of six magnums of Screaming Eagle were sold for […]