Category Misc

Fun Hotel Facts – part 2

Continuing list of Fun Hotel Facts… 17. Popular hotels in New Orleans put grease on balcony support poles during Mardi Gras so drunks can’t climb in… 18. One of the largest hotel suites in the world is located 22 stories under the surface in the Grand Canyon Caverns. One night for two people in this […]

Fun Hotel Facts – part 1

1. The “Sky Beam” that shoots out of the Luxor Hotel in Las Vegas attracts so many insects that it has established a new ecosystem of moths, bats, and owls. 2. The oldest hotel in the world has been operated by the same Japanese family for over 1,300 years. 52 different generations of descendants have […]

The Hotel Guest and the Soap…

For hoteliers, some stories are timeless. The story of the hotel guest, the soap and the room attendant is one of those enduring yarns. I’m not sure if it was ever true, but the fact that all of us who have worked in the industry can actually imagine it really happening is probably enough, so […]

Are you an Out of the Box Thinker?

“Out of the Box Thinker” – this is a phrase used often in advertisements, job specifications and during search assignments, but is it just another cliché or is it something real to be discovered and nurtured? According to the various dictionaries it means “to think differently, unconventionally and look at an issue from an outside […]

When Enough is Enough…

There are days in our lives when getting out of bed is a chore, let alone the thought of going to work. We all have had days like this – some have had more than one or two… With the recent passing of Anthony Bourdain, 3-star Michelin chef Benoit Violier (some years ago) and one […]

The Restaurant and Hotel Guests from Hell!!

The internet loves a horror story. The pages of the Daily Mail are full of stories about our industry and the problems encountered on a seemingly hourly basis! Rude staff, foreign object in meals, woeful restaurant hygiene, bed bugs, why you should unpack your luggage in the bathroom (yes, really!) and many more… If you […]

Gender Equality – the time for female leadership has come, pushing cultural boundaries and traditions.

We are currently going through an important evolution in society where women are making the final push to be equals when it comes to education, health and workforce participation. The gender gap is still prevalent in many countries and societies (including the western world) and whilst industry leaders have given lip service to the idea […]

Chinese New Year 2018 – Year of the Dog.

The Chinese New Year period in 2018 runs from Friday February 16, 2018 (New Year’s Eve) The Chinese New Year, also known as the Lunar New Year or the Spring Festival, marks the first day of the New Year in the Chinese calendar. Traditional celebrations usually occur from Chinese New Year’s Eve, which falls on […]