Category Misc

Are you an Out of the Box Thinker?

“Out of the Box Thinker” – this is a phrase used often in advertisements, job specifications and during search assignments, but is it just another cliché or is it something real to be discovered and nurtured? According to the various dictionaries it means “to think differently, unconventionally and look at an issue from an outside […]

When Enough is Enough…

There are days in our lives when getting out of bed is a chore, let alone the thought of going to work. We all have had days like this – some have had more than one or two… With the recent passing of Anthony Bourdain, 3-star Michelin chef Benoit Violier (some years ago) and one […]

The Restaurant and Hotel Guests from Hell!!

The internet loves a horror story. The pages of the Daily Mail are full of stories about our industry and the problems encountered on a seemingly hourly basis! Rude staff, foreign object in meals, woeful restaurant hygiene, bed bugs, why you should unpack your luggage in the bathroom (yes, really!) and many more… If you […]

Gender Equality – the time for female leadership has come, pushing cultural boundaries and traditions.

We are currently going through an important evolution in society where women are making the final push to be equals when it comes to education, health and workforce participation. The gender gap is still prevalent in many countries and societies (including the western world) and whilst industry leaders have given lip service to the idea […]

Chinese New Year 2018 – Year of the Dog.

The Chinese New Year period in 2018 runs from Friday February 16, 2018 (New Year’s Eve) The Chinese New Year, also known as the Lunar New Year or the Spring Festival, marks the first day of the New Year in the Chinese calendar. Traditional celebrations usually occur from Chinese New Year’s Eve, which falls on […]

There is a new wind blowing – perhaps a cold breeze of change?

It looks like a new era is fast approaching in the hotel industry and this has worrying implications for professional hoteliers, General Managers in particular… The purchase and acquisition of a number of medium sized international hotel companies by the industry megaliths over the past 18 months has resulted in an unprecedented consolidation in the […]

Imagine… A Day Without a Mobile Phone…

Modern convenience? evil necessity? cancer threat? explosive in our pocket? money maker? baby sitter? GPS? computer? TV? movie theatre? music machine? Or what? The mobile phone has become a part of our life, and for many, has taken on a life within their life. Imagine, a mobile phone free day once a year, a month […]

Hospitality Trends for 2018… what’s really going to happen!

  As the end of one year finishes and another new year begins, I eagerly wait for the avalanche of articles on the trends and predictions for the year ahead. I optimistically read each article with an open mind and absorb the wisdom of these writers and influencers, product pushers and visionaries, as they gaze […]