Category service

5-star hotels in different parts of the world…

Following my recent journey through Europe and the Middle East I noticed the many different hotel standards that all claimed to be either 5-star or 4-star superior… For the trained or untrained eye, it was painful to see what so-called 5-star hotels have become over the years; something regular travellers have been rightly whinging about […]

Observations of an Independent Holiday Traveller…Part 2

Having finished my sojourn through Europe with various short or long stays and a good taste of the hospitality industry on the continent I was ready to start my tour through the Middle East beginning in Amman. I had always had a soft spot for Amman as it was instrumental in the direction my life […]

Observations of an Independent Holiday Traveller…Part 1

Au contraire to many opinions, the independent traveller still exists! On a recent journey through Europe and further on to the Middle East I had several experiences that I would like to share – experiences that I found worth sharing for a number of reasons. To start, airports & tourist attractions… Airports and tourist attractions […]

What’s happened to restaurant service?

I hear, read and experience every excuse in the book why restaurant service has taken a turn for the worse, but do we really have to accept it? I don’t want to bad mouth and criticise innocent restaurant or hotel operators, but we seem to be going in a very wrong direction in the service industry. […]