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“I’m Motivated!” and other Words and Phrases you Need to Banish from your Next CV!!!

If you are about to update your resume/CV, now is the ideal time to remove and replace all the banal, cliched and mind-numbing expressions from this important document. Yes, with so much formality in a CV it can be hard to avoid all the dumb and meaningless phrases and expressions, but spare a thought for […]

Hipster Culture is Killing the Hospitality Industry!

According to the dictionary, a hipster is a usually ‘a person who is trendy, stylish, or progressive in an unconventional way; someone who is hip’. The hipster subculture is stereo-typically composed of young adults who reside in gentrified neighbourhoods and are broadly associated with indie lifestyles, non-mainstream fashion, hold pacifist and green views, are often […]

Passion versus Profit?

When coming back from a well-deserved holiday, have you ever asked yourself, what are the moments you remember and what are the moments you would rather forget? Let’s start with the memorable moments: A reasonably pleasant flight on Qantas.  Very little can go wrong with a self check-in these days – contact with humans is […]

The Hotel Guest and the Soap…

For hoteliers, some stories are timeless. The story of the hotel guest, the soap and the room attendant is one of those enduring yarns. I’m not sure if it was ever true, but the fact that all of us who have worked in the industry can actually imagine it really happening is probably enough, so […]

Employers – 6 tips to get the best from your Online/Video Interviews

With all the various video messaging options available these days via computers and smart phones (Messenger, WhatsApp, WeChat, Snapchat, Facetime, Zoom and more), online/video calls are becoming mainstream and accessible to all, so can form a useful addition to your interview and selection process. Skype is still often the first choice for businesses looking to […]

Why bother working with a Global Hospitality Recruiter?

It’s said that the world is getting smaller and globalization is improving access for everyone to everything and everybody, opening up choices never before imagined. We now have a global work force and through improvements in technology and communications, a means of getting information about people, products and places like never before. So with all […]

Chinese New Year 2018 – Year of the Dog.

The Chinese New Year period in 2018 runs from Friday February 16, 2018 (New Year’s Eve) The Chinese New Year, also known as the Lunar New Year or the Spring Festival, marks the first day of the New Year in the Chinese calendar. Traditional celebrations usually occur from Chinese New Year’s Eve, which falls on […]

The Bold and the Beautiful…. an ode to the Executive Housekeeper

For many years, female Executive Housekeepers were an integral part of a luxury hotel operation. Starting at the very beginning of the post war hotel industry and going back to the days when Juan Trippe pioneered 5 star hotels to accommodate his PAN AM passengers and a gutsy Texan by the name of Conrad Hilton […]