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The Ultimate Bar and Restaurant Sign Collection!

Portable bar and restaurant advertising signs have seemingly been around forever, although the origins of these signs are a matter of some debate. Charles Dickens is credited with first use of the term ‘sandwich man’ in his literature, to describe “a piece of human flesh between two slices of paste board” which were frequently used […]

The Search for Highlights When Reviewing Job Applications…

When evaluating job applicants, probably the most time consuming, and let’s face it, tedious aspect of the process is reviewing candidate applications. This is the ‘grind’ part of the process where you hope to find that diamond in the rough. Between those that are totally unqualified for the job and those who have just copied […]

Sustainability in the Hospitality Industry – Part 3

As a follow up to my previous articles about sustainability in the hospitality industry, and as a result of great response to the issues raised, here is another instalment. We can but hope that industry leaders take note and are brave enough to be pro-active and take the initiative. With the current global health pandemic, […]

“I’m Motivated!” and other Words and Phrases you Need to Banish from your Next CV!!!

If you are about to update your resume/CV, now is the ideal time to remove and replace all the banal, cliched and mind-numbing expressions from this important document. Yes, with so much formality in a CV it can be hard to avoid all the dumb and meaningless phrases and expressions, but spare a thought for […]

Hipster Culture is Killing the Hospitality Industry!

According to the dictionary, a hipster is a usually ‘a person who is trendy, stylish, or progressive in an unconventional way; someone who is hip’. The hipster subculture is stereo-typically composed of young adults who reside in gentrified neighbourhoods and are broadly associated with indie lifestyles, non-mainstream fashion, hold pacifist and green views, are often […]

Passion versus Profit?

When coming back from a well-deserved holiday, have you ever asked yourself, what are the moments you remember and what are the moments you would rather forget? Let’s start with the memorable moments: A reasonably pleasant flight on Qantas.  Very little can go wrong with a self check-in these days – contact with humans is […]

The Hotel Guest and the Soap…

For hoteliers, some stories are timeless. The story of the hotel guest, the soap and the room attendant is one of those enduring yarns. I’m not sure if it was ever true, but the fact that all of us who have worked in the industry can actually imagine it really happening is probably enough, so […]

Employers – 6 tips to get the best from your Online/Video Interviews

With all the various video messaging options available these days via computers and smart phones (Messenger, WhatsApp, WeChat, Snapchat, Facetime, Zoom and more), online/video calls are becoming mainstream and accessible to all, so can form a useful addition to your interview and selection process. Skype is still often the first choice for businesses looking to […]