So, hotelier Donald Trump is President – who would have thought and who said our industry doesn’t provide opportunities? Well at least it does in the United States of America, the land of the free and home of the brave! With a new President recently installed, the world is waiting to see how he will […]

Each and every year between November and February I watch with interest to see the various reviews of the past year and predictions for the year ahead. Will the hospitality industry live to survive another year? What will be the next ‘big thing’ or destination? Will it be massive development for luxury resorts or the […]

I have just seen the recent ‘Gold List’ of favourite hotels for 2016 from ‘Conde Nast’ and to my amazement haven’t found a single hotel in the UAE, Bahrain, Qatar, Egypt or Saudi Arabia with a lone property mentioned in Oman. The question of course is what happened?  Where are all the Middle East hotels […]

Growing up in the UK I recall a big push in the late 70’s and early 80’s for the adoption of “plain English”. The idea of this radical movement was to translate centuries of incomprehensible jargon, gobbledygook and corruption of the language into a simple understandable form that real people read, write and speak. The […]

Following my recent journey through Europe and the Middle East I noticed the many different hotel standards that all claimed to be either 5-star or 4-star superior… For the trained or untrained eye, it was painful to see what so-called 5-star hotels have become over the years; something regular travellers have been rightly whinging about […]

Having finished my sojourn through Europe with various short or long stays and a good taste of the hospitality industry on the continent I was ready to start my tour through the Middle East beginning in Amman. I had always had a soft spot for Amman as it was instrumental in the direction my life […]

Au contraire to many opinions, the independent traveller still exists! On a recent journey through Europe and further on to the Middle East I had several experiences that I would like to share – experiences that I found worth sharing for a number of reasons. To start, airports & tourist attractions… Airports and tourist attractions […]

In past posts on The Elite Hotelier we have discussed the importance of paying attention to reviews on social media and the major review websites. It is a well-trodden path and much written about subject and apparently everyone understands the increasing power of these sites and the importance to correctly manage the social media presence […]