Discussions about the “world’s best” this or that are by nature very divisive so when I start an article about where to find the world’s best cup of coffee, I know I am asking for trouble… Of course, many factors need to come together to create great coffee. You cannot have great coffee without great […]
The recent FX series “The Bear” has shone a bright light on the true-life aspects of restaurant and hospitality, rather than the fantasy of the glamourous industry that we often see portrayed in fiction or on shows like MasterChef. This got us thinking about who are the most famous, or perhaps infamous, chefs from TV, […]
I always like to look ahead and wonder what the industry I grew up in will be like in the future. So much has changed in the past 30 years and will continue to change over the next few decades because of the changing environment, employment, social, economic, and political developments that have so much […]
I recently came across some articles from 1987 which discussed the shrinking pool of people working, or willing to work, in the hospitality industry and why we did not tap into the pool of older workers who seemed willing to work but were frequently ignored. Fast forward 35 years and it seems nothing has changed. […]
Consolidation in the international hotel market has become widespread over the past 10 or 15 years. It would probably take an entire article to list all of the mergers and acquisitions from the recent past, but some of the major ones include: – Marriott – Starwood Accor – Fairmont/Raffles/Swissotel Accor – Mantra (Australia) Accor – […]
The ever-present question of loyalty has become more prominent over the past few years with Covid-19 creating havoc in the employment sector, in particular with expats that were on a limited term contract. During recent interviews with candidates, many felt a strong sense of disappointment with their current/past employers who had completely abandoned them during […]
I think we have all fallen foul of the grammar police from time to time; I think we all occasionally forget seemingly incidental facts in our daily conversations; I think we all have bad hair days…but if you don’t get these things right when job hunting, you can probably forget that perfect job. Forget about […]
The Elite Hotelier 
Get ready for the Big Reset…
Is there a positive from the years of Covid-19 that have ravaged the hotel industry – maybe not… Post Covid, there seems to be an acute staff shortage in hospitality reflected by the fact that that some restaurants are still unable to re-open, and many hotels have cut back on the services offered and standards […]