Tag Archives: culture

To the rescue or not…that is the question!

The current state of the hospitality industry is anything but glorious to say the least. Travel and tourism have come to a virtual standstill, except where local tourism keeps the home fires burning (and that is at a very low flame!).  We can only hope that the year end and the beginning of the long […]

Future hotel trends…innovation or more marketing spin?

During the last quarter of the year we are inundated with predictions regarding the next & newest trends in hospitality for 2019. These predictions are always a good yarn and interesting to read, particularly if you keep them and see what really happened 12 months down the line… The usual suspects include the impact of […]

The Restaurant and Hotel Guests from Hell!!

The internet loves a horror story. The pages of the Daily Mail are full of stories about our industry and the problems encountered on a seemingly hourly basis! Rude staff, foreign object in meals, woeful restaurant hygiene, bed bugs, why you should unpack your luggage in the bathroom (yes, really!) and many more… If you […]