Tag Archives: expats

Dreamtime (not a Movie) or a Real-Life Documentary…

Sometimes one comes across candidate emails and resumes and you have to sit back, take a deep breath and wonder if they are part of the real world or live a fictitious life in a parallel universe. It is amazing to see how many people are living a life of ignorance or are completely out […]

Fresh talent, where are you?

Where are you, the talent of the future, the creative Pastry Chef, the out of box thinking chef or the hotelier that is more than just a number cruncher? Looking back over the past few years I can’t get past the thought that we are lacking fresh new talent, in particular in the culinary area. […]

There is a new wind blowing – perhaps a cold breeze of change?

It looks like a new era is fast approaching in the hotel industry and this has worrying implications for professional hoteliers, General Managers in particular… The purchase and acquisition of a number of medium sized international hotel companies by the industry megaliths over the past 18 months has resulted in an unprecedented consolidation in the […]

Gaining and Giving respect… in an industry that offer so many opportunities

I recently read an article that evaluated the job requirements for positions in various industries and to my surprise the hospitality industry is still considered to be in its infancy. Much has changed since the 70s and 80s when it was commonplace to move from a dishwasher to a General Manager and if you were […]

Dear Applicant…

In my quest to make our industry a better place and following some recent (and more frequently occurring) signs of inaccuracy in candidate resumes and applications, I have written an open letter, pleading for applicants to read and react…Potential employers might also take note for future reference! Dear Applicant Thank you so much for sending […]

A day in the life of an expat General Manager or it’s lonely at the top…

The hospitality business of the 70’s and 80’s is, in many ways, unrecognisable from the environment we see today. Technology, increasing labour costs (and decreasing staffing levels), increased tourism and travel, and the rise of the hotel management behemoths, just to name a few, have all played their part in the re-shaping of our industry.   […]

How to Ace your Video Job Interview…

Video job interviews were once the only ‘go to’ method for remote interviewing, where, for logistic or cost saving reasons, an employer would conduct all or part of the candidate screening process via systems such as Skype. Today video calling has become mainstream with a myriad of options available to everyone. Most people have access […]

The Bold and the Beautiful…. an ode to the Executive Housekeeper

For many years, female Executive Housekeepers were an integral part of a luxury hotel operation. Starting at the very beginning of the post war hotel industry and going back to the days when Juan Trippe pioneered 5 star hotels to accommodate his PAN AM passengers and a gutsy Texan by the name of Conrad Hilton […]