Tag Archives: trivia

Utopia or Reality – The Times Ahead…

The hospitality industry has been through some rough times in the past two years, and it seems clear many things have changed forever, never to return or if they do, in a different form. A recent stay at a highly rated ‘4-star property’ in the centre of Melbourne was a good example of how things […]

Weird Restaurants to Try…or Avoid!!

Great restaurants are hard to find… They require a terrific location, fabulous staff, incredible thought, planning and consistency, matched with a menu and concept that is enduring and where you can’t wait to go back. So, when all of those basic, but extraordinarily difficult things can’t be found or implemented, time to try something else. […]

2022 – The Year of the Tiger!

2022 – The Year of the Tiger! The Chinese New Year starting February 1, 2022 will bring in the Year of the tiger and a Water Tiger more specifically… Other Tiger Years are – 2010, 1998, 1986, 1974, 1962, 1950, and 1938. People born in the year of the Tiger are said to be brave, competitive, unpredictable, and confident. They are […]

The Idiot’s Guide to Handling Negative Social Media Feedback – Hospitality Legends Edition!

Like most people in the pre-internet era, the yellow and black “Dummies” books, along with their competitor the “Idiots Guides”, adorned my bookshelf. From computer programming to fishing, these guides were the ‘go to’ information sources for anything you needed to learn. Whilst these books are still around covering a vast array of topics, I […]

The Reasonable, the Unreasonable and the Plain Stupid!

The Reasonable… The past two years have been an eye opener in many ways. Covid-19 was a destroyer and so much more. Let’s have a quick look back to when it all started and the pandemic that took hold of our lives, private and business alike… From the outset we were told what to do […]

I Want to Speak to the Manager!

On the internet nothing ever ends it seems, so a complaint letter written to a New York hotel dating back to a stay in 2004 came across my screen a couple of weeks ago. The apparently genuine letter was written by a disgruntled guest of the Hudson Hotel in New York. It hilariously details his […]

The Macabre Interest in Celebrities, Death and Hotels…

Celebrity culture has thrived since the second half of the 20th century and its growth continues in a manner that seems endless. It’s not that it didn’t exist before this time, but the rapid development of consumer culture in the post WW2 years and the constant technological improvements made the rapid distribution of images and […]

The day Covid arrived…

……………and how our world and way of life changed. Whilst we are still in the middle of this global health crisis from the Covid-19 pandemic without any clear idea of when it might end, it seems churlish to look back and draw any absolute conclusions. It now seems certain that our life, business environment, the […]