Category Comment
The New Reality for International Hoteliers
In past years when we received an assignment to look for a Hotel General Manager, many clients had very particular and specific requirements. It often seemed that nothing was ever good enough; only the best would do, all had to have a super-luxury background, MBA’s, 20 years of experience, but still be in their thirties […]
Where is the limit?
Times are changing, but are they changing for the better? Has political correctness reached its limits? A recent experience with a well-known job posting platform has put a completely new spin on job advertisements. Discriminatory issues were raised when asking for a picture of candidates – candidates that will not have a face-to-face interview with […]
How has the Hospitality Industry changed?
In late June we published our 300th copy of ‘The Elite Executive” newsletter, our bi-weekly showcase of a variety of quality candidates looking for new opportunities. As well as getting us thinking about the number of companies and candidates that we have helped in that time, we also realised how much our industry has changed […]
Does Psychological Testing for Recruitment Work?
If you’re a hiring manager, you might be tempted to use personality tests and psychological profiles to screen candidates for a job. After all, they seem like a quick and easy way to assess if someone’s fit for the role and the company culture. But do they really work? And are they fair and ethical? […]
Get ready for the Big Reset…
Is there a positive from the years of Covid-19 that have ravaged the hotel industry – maybe not… Post Covid, there seems to be an acute staff shortage in hospitality reflected by the fact that that some restaurants are still unable to re-open, and many hotels have cut back on the services offered and standards […]
The Idiot’s Guide to Handling Negative Social Media Feedback – Hospitality Legends Edition!
Like most people in the pre-internet era, the yellow and black “Dummies” books, along with their competitor the “Idiots Guides”, adorned my bookshelf. From computer programming to fishing, these guides were the ‘go to’ information sources for anything you needed to learn. Whilst these books are still around covering a vast array of topics, I […]
The Reasonable, the Unreasonable and the Plain Stupid!
The Reasonable… The past two years have been an eye opener in many ways. Covid-19 was a destroyer and so much more. Let’s have a quick look back to when it all started and the pandemic that took hold of our lives, private and business alike… From the outset we were told what to do […]
The Elite Hotelier 
You get what you pay for…
A new year means a period of reflection, and this New Year that reflection led to a review of past assignments we had worked on 10+ years ago. I was a little shocked when I reviewed the expat salaries and employment terms of the projects we handled for hotels all those years ago. This shock […]