Sometimes during an interview, you get either, very predictable, or occasionally weird questions, so do you ever wonder, why do they ask me that?
While I generally avoid travelling during the holiday season, there are times when I just can’t avoid being part of the herd, that winds its way through airport terminals, shopping malls or cafés with staff looking tired and worn out from the onslaught over the Christmas period. My recent experience has me questioning the responsibility […]
Industry leaders have given lip service to the idea of gender equality, but it seems things may actually be progressing…
Discussions about the “world’s best” this or that are by nature very divisive so when I start an article about where to find the world’s best cup of coffee, I know I am asking for trouble… Of course, many factors need to come together to create great coffee. You cannot have great coffee without great […]
The recent FX series “The Bear” has shone a bright light on the true-life aspects of restaurant and hospitality, rather than the fantasy of the glamourous industry that we often see portrayed in fiction or on shows like MasterChef. This got us thinking about who are the most famous, or perhaps infamous, chefs from TV, […]
I always like to look ahead and wonder what the industry I grew up in will be like in the future. So much has changed in the past 30 years and will continue to change over the next few decades because of the changing environment, employment, social, economic, and political developments that have so much […]
The Elite Hotelier 
Get ready for the Big Reset…
Is there a positive from the years of Covid-19 that have ravaged the hotel industry – maybe not… Post Covid, there seems to be an acute staff shortage in hospitality reflected by the fact that that some restaurants are still unable to re-open, and many hotels have cut back on the services offered and standards […]