Category Trivia

Who’s in charge?

  Having worked in all kinds of environments and cultures, I am constantly fascinated by the comments I see from guests about their hotel stay. Here are some odds and ends from the daily routine of a typical resort operation – unbelievably, they are all real comments!   The weather: – “your brochure sells sunshine. […]

Hipster Culture is Killing the Hospitality Industry!

According to the dictionary, a hipster is a usually ‘a person who is trendy, stylish, or progressive in an unconventional way; someone who is hip’. The hipster subculture is stereo-typically composed of young adults who reside in gentrified neighbourhoods and are broadly associated with indie lifestyles, non-mainstream fashion, hold pacifist and green views, are often […]

Hotels made Famous by Celebrity Deaths…

  Given the nature of the hotel business it is only normal to expect that we might have the discomforting experience to occasionally come into contact with death… Deaths in hotels occur for a variety of reasons and largely go unnoticed, but once in a while a celebrity is involved, it hits the headlines and […]

Hospitality on Tracks…

Living in Australia one is always tempted “to do” the once in a lifetime train trip with the world’s longest train ride from Sydney to Perth or vice versa. 3 nights 4 days (65 hours) on a train crossing the continent and clocking up 4352 km. Well, it might not be everybody’s idea of a […]

Happy Chinese New Year 2019! – Year of the Pig

Chinese New Year starts on February 5th of 2019 and is the Year of the Pig. The Chinese New Year, also known as the Lunar New Year or the Spring Festival, marks the first day of the New Year in the Chinese calendar. Traditional celebrations usually occur from Chinese New Year’s Eve, which falls on […]

Future hotel trends…innovation or more marketing spin?

During the last quarter of the year we are inundated with predictions regarding the next & newest trends in hospitality for 2019. These predictions are always a good yarn and interesting to read, particularly if you keep them and see what really happened 12 months down the line… The usual suspects include the impact of […]

Do Not Disturb!

A 2018 article in ‘Conde Nast Traveler’ suggested that due to events in the USA after the mass shooting in Las Vegas from a hotel room we will most likely see an end to DND signs in hotels as the hotels ensure they inspect rooms at least once in every 24 hours (https://www.cntraveler.com/story/why-hotel-do-not-disturb-signs-are-disappearing). Most hotels […]

10 Best Movies featuring the Hotel and Hospitality Industry…

We all love a good movie but watching one that involves hotels and hospitality adds that little bit more interest when you live and breathe it daily in your work life. Whether you are cringing in the corner from the unbelievable portrayal of life in hospitality or squirming in your seat since it is far […]