Category Trivia

The Idiot’s Guide to Handling Negative Social Media Feedback – Hospitality Legends Edition!

Like most people in the pre-internet era, the yellow and black “Dummies” books, along with their competitor the “Idiots Guides”, adorned my bookshelf. From computer programming to fishing, these guides were the ‘go to’ information sources for anything you needed to learn. Whilst these books are still around covering a vast array of topics, I […]

Climate Change & Sustainability Imperatives for the Hospitality Industry

In many past posts on our blog and in articles in the Quarterly, we have discussed, ad infinitum, the topics of sustainability and climate change in the hospitality industry. Whilst difficult to summarise these articles in a few words, it is clear we think that our industry’s approach to the issues is too passive and […]

I Want to Speak to the Manager!

On the internet nothing ever ends it seems, so a complaint letter written to a New York hotel dating back to a stay in 2004 came across my screen a couple of weeks ago. The apparently genuine letter was written by a disgruntled guest of the Hudson Hotel in New York. It hilariously details his […]

The Macabre Interest in Celebrities, Death and Hotels…

Celebrity culture has thrived since the second half of the 20th century and its growth continues in a manner that seems endless. It’s not that it didn’t exist before this time, but the rapid development of consumer culture in the post WW2 years and the constant technological improvements made the rapid distribution of images and […]

Will veganism ever go mainstream?

Lately, much is written about veganism and vegan food and how it can improve our life and the environment. Having been one of those individuals that gave this a good try (I lived a 100 % vegetarian life for six months) here are my observations and thoughts.  Veganism is currently defined as a way of […]

Shocking! Scandalous! Stomach churning! – All headlines appearing at a hotel near you!!!

With the devastating impact of Covid 19 on the global hospitality industry, headlines like those above have been sadly missed in the past 12 months as more of the industry remains closed than open! However, with some light at the end of the tunnel, however dim, I’m sure it won’t be too long before our […]

Happy Chinese New Year 2021 – Year of the Ox!

The 2021 Chinese New Year’s Day is February 12th and in 2021 it is the Year of the Ox. According to the Chinese horoscope 2021, the Ox (Buffalo) is the governing zodiac sign from Lunar New Year day 2021’s and during the entire Chinese lunar year, which ends on January 31st, 2022. Every Chinese zodiac […]

More Unique Hotel Rooms…

In past posts we have brought a look at some weird, wonderful and unique hotel rooms, so now, at a time when much of the world is in lockdown and travel is near impossible, here are a few more glimpses of the world we are hoping to visit when life returns to normality. Conrad Maldives […]