Category Trivia

Fun Hotel Facts – part 2

Continuing list of Fun Hotel Facts… 17. Popular hotels in New Orleans put grease on balcony support poles during Mardi Gras so drunks can’t climb in… 18. One of the largest hotel suites in the world is located 22 stories under the surface in the Grand Canyon Caverns. One night for two people in this […]

Fun Hotel Facts – part 1

1. The “Sky Beam” that shoots out of the Luxor Hotel in Las Vegas attracts so many insects that it has established a new ecosystem of moths, bats, and owls. 2. The oldest hotel in the world has been operated by the same Japanese family for over 1,300 years. 52 different generations of descendants have […]

The Hotel Guest and the Soap…

For hoteliers, some stories are timeless. The story of the hotel guest, the soap and the room attendant is one of those enduring yarns. I’m not sure if it was ever true, but the fact that all of us who have worked in the industry can actually imagine it really happening is probably enough, so […]

The Restaurant and Hotel Guests from Hell!!

The internet loves a horror story. The pages of the Daily Mail are full of stories about our industry and the problems encountered on a seemingly hourly basis! Rude staff, foreign object in meals, woeful restaurant hygiene, bed bugs, why you should unpack your luggage in the bathroom (yes, really!) and many more… If you […]

Chinese New Year 2018 – Year of the Dog.

The Chinese New Year period in 2018 runs from Friday February 16, 2018 (New Year’s Eve) The Chinese New Year, also known as the Lunar New Year or the Spring Festival, marks the first day of the New Year in the Chinese calendar. Traditional celebrations usually occur from Chinese New Year’s Eve, which falls on […]

There is a new wind blowing – perhaps a cold breeze of change?

It looks like a new era is fast approaching in the hotel industry and this has worrying implications for professional hoteliers, General Managers in particular… The purchase and acquisition of a number of medium sized international hotel companies by the industry megaliths over the past 18 months has resulted in an unprecedented consolidation in the […]

Imagine… A Day Without a Mobile Phone…

Modern convenience? evil necessity? cancer threat? explosive in our pocket? money maker? baby sitter? GPS? computer? TV? movie theatre? music machine? Or what? The mobile phone has become a part of our life, and for many, has taken on a life within their life. Imagine, a mobile phone free day once a year, a month […]

Hospitality Trends for 2018… what’s really going to happen!

  As the end of one year finishes and another new year begins, I eagerly wait for the avalanche of articles on the trends and predictions for the year ahead. I optimistically read each article with an open mind and absorb the wisdom of these writers and influencers, product pushers and visionaries, as they gaze […]