Category Trivia

Cringeworthy Menu Descriptions at a Restaurant Near You!!

If you are anything like me, you always look at restaurant menus with interest.  Is that the hospitality manager in me or just my stomach talking? Well, the truth is probably a little of both… It’s worse if I am on vacation, as the most important decision of the day is where to go for […]

New Life for Abandoned Hotels?

Continuing our series of articles about abandoned hotel and resorts (see our earlier posts – The Incongruous Idea of Abandoned Hotels… and Abandoned Hotels – Part 2, to follow are some hotels that were abandoned but now show signs of life, either as new attempts to get the properties up and running or re-purposed as […]

Instagram worthy Hotel Rooms around the Globe…

The internet abounds with photos of hotel rooms, both good and bad, but the game changer most definitely has been Instagram. It seems that no weekend break or holiday of a lifetime is complete without a myriad of photos of your bed, bathroom or view from the balcony – all with an excess of hashtags […]

Who’s in charge?

  Having worked in all kinds of environments and cultures, I am constantly fascinated by the comments I see from guests about their hotel stay. Here are some odds and ends from the daily routine of a typical resort operation – unbelievably, they are all real comments!   The weather: – “your brochure sells sunshine. […]

Hipster Culture is Killing the Hospitality Industry!

According to the dictionary, a hipster is a usually ‘a person who is trendy, stylish, or progressive in an unconventional way; someone who is hip’. The hipster subculture is stereo-typically composed of young adults who reside in gentrified neighbourhoods and are broadly associated with indie lifestyles, non-mainstream fashion, hold pacifist and green views, are often […]

Hotels made Famous by Celebrity Deaths…

  Given the nature of the hotel business it is only normal to expect that we might have the discomforting experience to occasionally come into contact with death… Deaths in hotels occur for a variety of reasons and largely go unnoticed, but once in a while a celebrity is involved, it hits the headlines and […]

Hospitality on Tracks…

Living in Australia one is always tempted “to do” the once in a lifetime train trip with the world’s longest train ride from Sydney to Perth or vice versa. 3 nights 4 days (65 hours) on a train crossing the continent and clocking up 4352 km. Well, it might not be everybody’s idea of a […]

Happy Chinese New Year 2019! – Year of the Pig

Chinese New Year starts on February 5th of 2019 and is the Year of the Pig. The Chinese New Year, also known as the Lunar New Year or the Spring Festival, marks the first day of the New Year in the Chinese calendar. Traditional celebrations usually occur from Chinese New Year’s Eve, which falls on […]