Category Employers

There is a new wind blowing – perhaps a cold breeze of change?

It looks like a new era is fast approaching in the hotel industry and this has worrying implications for professional hoteliers, General Managers in particular… The purchase and acquisition of a number of medium sized international hotel companies by the industry megaliths over the past 18 months has resulted in an unprecedented consolidation in the […]

What You Need To Know Before Your Next Job Interview…

The job of a manager in the hospitality industry is never done. An increasing complex environment, the 24/7 nature of the work, the digital age driving the necessity for instant response or action, health & safety, budgets, staff counselling, endless administration, oh and I nearly forgot, guests…need I go on? Whether it’s the GM or […]

Gaining and Giving respect… in an industry that offer so many opportunities

I recently read an article that evaluated the job requirements for positions in various industries and to my surprise the hospitality industry is still considered to be in its infancy. Much has changed since the 70s and 80s when it was commonplace to move from a dishwasher to a General Manager and if you were […]

Dear Applicant…

In my quest to make our industry a better place and following some recent (and more frequently occurring) signs of inaccuracy in candidate resumes and applications, I have written an open letter, pleading for applicants to read and react…Potential employers might also take note for future reference! Dear Applicant Thank you so much for sending […]

How to Ace your Video Job Interview…

Video job interviews were once the only ‘go to’ method for remote interviewing, where, for logistic or cost saving reasons, an employer would conduct all or part of the candidate screening process via systems such as Skype. Today video calling has become mainstream with a myriad of options available to everyone. Most people have access […]

Using Instagram in Hospitality – a bit of a No-Brainer!

Many people thought Mark Zuckerberg crazy for spending US$1 billion to buy Instagram back in 2012, but now it has established itself as a leading social media channel. According to Statista ( Instagram had more than 700 million active users as of April 2017 and was continuing to grow at a pace. Whilst originally skewed […]

Simple steps for effective candidate selection…

Conducting selection interviews can be a time consuming and frustrating process and let’s face it, most managers both hate interviewing and generally are not very good at it as they don’t interview frequently enough to develop the necessary skills.I once read that interviewing will only give you the right candidate 14% of the time, so […]

Is your job under threat from a robot?

Advances in technology have seen robots replacing humans in a variety of industries over the past 50 years – that is a fact. Just a quick look at the changes in the automotive business and you can see the enormous upheaval to whole industries and communities that these changes bring. … but surely we are […]