Tag Archives: hotels

Do’s and Don’ts to Make Recruiters your Friends, not Foes…

Recruiters have always received a fair amount of abuse and criticism from job hunters, particularly when the candidates do not get selected for a job that ‘they think’ they are an ideal fit! A quick google search will uncover lots of opinions including, that recruiters are “trash”, “scum” “liars” “useless” or perhaps the recruiter “ghosted […]

Utopia or Reality – The Times Ahead…

The hospitality industry has been through some rough times in the past two years, and it seems clear many things have changed forever, never to return or if they do, in a different form. A recent stay at a highly rated ‘4-star property’ in the centre of Melbourne was a good example of how things […]

Another word on Sustainability and the Environment…

I may sound repetitive and angry in my advanced years, but I have looked back at numerous articles about sustainability & the environment in relation to the hospitality industry and tried to ascertain if anything has actually changed since I started taking an interest many years ago. My sad, angry and disappointed self, surmises that […]

The Idiot’s Guide to Handling Negative Social Media Feedback – Hospitality Legends Edition!

Like most people in the pre-internet era, the yellow and black “Dummies” books, along with their competitor the “Idiots Guides”, adorned my bookshelf. From computer programming to fishing, these guides were the ‘go to’ information sources for anything you needed to learn. Whilst these books are still around covering a vast array of topics, I […]

Resumes, Recruitment and the Tedium of the Fundamentals!

About this time of year, every year, we seem to publish an article about resumes and recruitment. “New Year, New You” type articles abound with advice and instructions to get your resume noticed and in front of a recruiter, or what to say at an interview. An article in the Wall Street Journal last year […]

Is the Nightmare Coming to an End?

In the past few weeks, we have seen the slow movement of countries opening up for tourism in Asia, whilst Europe has been open since June and the hospitality industry has had some chance to recover from the various lockdowns. Recent announcements that airlines will start increasing flights internationally has also been encouraging and news […]

Opinion: The New Reality…

The flood gates are opening and if all goes well, we can expect a bumper 2022 for travel and tourism – well certainly when compared to 2020 and 2021. Following almost 2 years of lockdowns, quarantine restrictions and tourism shutdowns across the world, the question remains, was it worth the pain and suffering? There is […]

Climate Change & Sustainability Imperatives for the Hospitality Industry

In many past posts on our blog and in articles in the Quarterly, we have discussed, ad infinitum, the topics of sustainability and climate change in the hospitality industry. Whilst difficult to summarise these articles in a few words, it is clear we think that our industry’s approach to the issues is too passive and […]