Tag Archives: Hotels
An Ode to the Executive Housekeeper!
For many years, female Executive Housekeepers were an integral part of a luxury hotel operation. Starting at the very beginning of the post war hotel industry and going back to the days when Juan Trippe pioneered 5 star hotels to accommodate his PAN AM passengers and a gutsy Texan by the name of Conrad Hilton […]
My Open Letter to Candidates!
In my quest to make our industry a better place and following some recent (and more frequently occurring) signs of inaccuracy in candidate resumes and applications, I have written an open letter, pleading for applicants to read and react… Dear potential candidate, Thank you so much for sending us your application! We have noticed from […]
The Time for Female Leadership has Come – Pushing Cultural Boundaries and Traditions
Industry leaders have given lip service to the idea of gender equality, but it seems things may actually be progressing…
Where to find the World’s Best Coffee & what are the options?
Discussions about the “world’s best” this or that are by nature very divisive so when I start an article about where to find the world’s best cup of coffee, I know I am asking for trouble… Of course, many factors need to come together to create great coffee. You cannot have great coffee without great […]
Famous (or Infamous) Fictional Chefs…
The recent FX series “The Bear” has shone a bright light on the true-life aspects of restaurant and hospitality, rather than the fantasy of the glamourous industry that we often see portrayed in fiction or on shows like MasterChef. This got us thinking about who are the most famous, or perhaps infamous, chefs from TV, […]
Get ready for the Big Reset…
Is there a positive from the years of Covid-19 that have ravaged the hotel industry – maybe not… Post Covid, there seems to be an acute staff shortage in hospitality reflected by the fact that that some restaurants are still unable to re-open, and many hotels have cut back on the services offered and standards […]
The Elite Hotelier 
Does Psychological Testing for Recruitment Work?
If you’re a hiring manager, you might be tempted to use personality tests and psychological profiles to screen candidates for a job. After all, they seem like a quick and easy way to assess if someone’s fit for the role and the company culture. But do they really work? And are they fair and ethical? […]