Tag Archives: Hospitality

That Age Perception…

I recently came across some articles from 1987 which discussed the shrinking pool of people working, or willing to work, in the hospitality industry and why we did not tap into the pool of older workers who seemed willing to work but were frequently ignored. Fast forward 35 years and it seems nothing has changed. […]

The Illusion of Choice in International Hotels

Consolidation in the international hotel market has become widespread over the past 10 or 15 years. It would probably take an entire article to list all of the mergers and acquisitions from the recent past, but some of the major ones include: – Marriott – Starwood Accor – Fairmont/Raffles/Swissotel Accor – Mantra (Australia) Accor – […]

Employee Loyalty v’s Employer Loyalty…

The ever-present question of loyalty has become more prominent over the past few years with Covid-19 creating havoc in the employment sector, in particular with expats that were on a limited term contract. During recent interviews with candidates, many felt a strong sense of disappointment with their current/past employers who had completely abandoned them during […]

Details, Details, Details…

I think we have all fallen foul of the grammar police from time to time; I think we all occasionally forget seemingly incidental facts in our daily conversations; I think we all have bad hair days…but if you don’t get these things right when job hunting, you can probably forget that perfect job. Forget about […]

Do’s and Don’ts to Make Recruiters your Friends, not Foes…

Recruiters have always received a fair amount of abuse and criticism from job hunters, particularly when the candidates do not get selected for a job that ‘they think’ they are an ideal fit! A quick google search will uncover lots of opinions including, that recruiters are “trash”, “scum” “liars” “useless” or perhaps the recruiter “ghosted […]

Weird Restaurants to Try…or Avoid!!

Great restaurants are hard to find… They require a terrific location, fabulous staff, incredible thought, planning and consistency, matched with a menu and concept that is enduring and where you can’t wait to go back. So, when all of those basic, but extraordinarily difficult things can’t be found or implemented, time to try something else. […]

Another word on Sustainability and the Environment…

I may sound repetitive and angry in my advanced years, but I have looked back at numerous articles about sustainability & the environment in relation to the hospitality industry and tried to ascertain if anything has actually changed since I started taking an interest many years ago. My sad, angry and disappointed self, surmises that […]

The Idiot’s Guide to Handling Negative Social Media Feedback – Hospitality Legends Edition!

Like most people in the pre-internet era, the yellow and black “Dummies” books, along with their competitor the “Idiots Guides”, adorned my bookshelf. From computer programming to fishing, these guides were the ‘go to’ information sources for anything you needed to learn. Whilst these books are still around covering a vast array of topics, I […]