Tag Archives: Social Media
Dalgona Coffee – Just Why? …and other Bizarre Coffee Options.
There was a time when coffee was just coffee. Something to give you that small lift to get your day going in the morning. The all-important caffeine hit was the objective. If it tasted good that was great, but this paled into insignificance compared to the heart starting boost from that most seductive of drugs […]
Sustainability in the Hospitality Industry – Part 2…
I would consider myself an environmentally conscious person, doing my bit replacing plastic bottles with glass and refills. Not only does it help the environment but also saves a considerable sum of money – a fact worth considering given the price of a bottle of water these days. The environment and sustainability is an issue […]
The Influencer…What’s That?
I was recently enlightened to a new term, which those of you who frequent social media will be well aware of – The Influencer. So, after emerging from my social media hole in the ground and rubbing the sand from my eyes, I consulted the oracle (now known as Google) to find out more. An […]
Instagram worthy Hotel Rooms around the Globe…
The internet abounds with photos of hotel rooms, both good and bad, but the game changer most definitely has been Instagram. It seems that no weekend break or holiday of a lifetime is complete without a myriad of photos of your bed, bathroom or view from the balcony – all with an excess of hashtags […]
Do Not Disturb!
A 2018 article in ‘Conde Nast Traveler’ suggested that due to events in the USA after the mass shooting in Las Vegas from a hotel room we will most likely see an end to DND signs in hotels as the hotels ensure they inspect rooms at least once in every 24 hours (https://www.cntraveler.com/story/why-hotel-do-not-disturb-signs-are-disappearing). Most hotels […]
Fun Hotel Facts – part 2
Continuing list of Fun Hotel Facts… 17. Popular hotels in New Orleans put grease on balcony support poles during Mardi Gras so drunks can’t climb in… 18. One of the largest hotel suites in the world is located 22 stories under the surface in the Grand Canyon Caverns. One night for two people in this […]
The Restaurant and Hotel Guests from Hell!!
The internet loves a horror story. The pages of the Daily Mail are full of stories about our industry and the problems encountered on a seemingly hourly basis! Rude staff, foreign object in meals, woeful restaurant hygiene, bed bugs, why you should unpack your luggage in the bathroom (yes, really!) and many more… If you […]
The Elite Hotelier 
The Idiot’s Guide to Handling Negative Social Media Feedback – Hospitality Legends Edition!
Like most people in the pre-internet era, the yellow and black “Dummies” books, along with their competitor the “Idiots Guides”, adorned my bookshelf. From computer programming to fishing, these guides were the ‘go to’ information sources for anything you needed to learn. Whilst these books are still around covering a vast array of topics, I […]