The art of selling wine encompasses much more than simply stocking quality bottles. It’s about creating an experience, educating your staff and customers, and understanding the nuances of pairing. It can be easy to forget the basics, so here are some reminders to help you enhance your wine sales with simple, yet effective strategies. Educate […]
Why recruiters go to Hell! The ever-present question about mortality and the life thereafter becomes more relevant with oncoming age and being a recruiter…and no this is NOT a religious or spiritual perspective here, rather the reality of an occupational hazard in the life of a hospitality recruiter… Well, where do I start and where […]
Chinese New Year falls on Saturday, February 10, 2024. This date differs every year – so, for example, Chinese New Year 2023 fell on January 22, and in 2022 it was on February 1. The most commonly used calendar in the world – and the one we use – is the Gregorian Calendar, which was introduced […]
The history of restaurant menus is a fascinating one, with origins dating back to ancient times. The first recorded menu was apparently found on a stone tablet in ancient Assyria, dating back to 879 BC. The tablet listed the food items served at a banquet hosted by King Ashurnasirpal II, which makes it one of […]
First impressions are crucial in many aspects of our life, and in hospitality in particular, it can be make or break for you personally or the business. A first impression is an opinion you form of someone when you first meet them and often takes less than a minute or two to form. A lot […]
In past years when we received an assignment to look for a Hotel General Manager, many clients had very particular and specific requirements. It often seemed that nothing was ever good enough; only the best would do, all had to have a super-luxury background, MBA’s, 20 years of experience, but still be in their thirties […]
In our ever complicated and technology obsessed present and future, is the humble telephone slowly becoming irrelevant? Mobile telephony was a futuristic progression 30 or 40 years ago, but in the 21st century do we even need a phone? Well of course we do you say, we all have mobile(cell) phones. Well yes and no… […]
The Elite Hotelier 
You get what you pay for…
A new year means a period of reflection, and this New Year that reflection led to a review of past assignments we had worked on 10+ years ago. I was a little shocked when I reviewed the expat salaries and employment terms of the projects we handled for hotels all those years ago. This shock […]